CREATIVITY IN 6 EASY STEPS
Step 1: Contact us via phone, Facebook or e-mail to start the process. If you have selected a rug available in custom sizes from our range, we will place the order and give you a delivery date. If you require a unique custom rug you can send us the requirements for us to begin or supply us with your own design.
Step 2: Choose between hand-tufted or hand-knotted, residential or contract grade, and whether you want the rug or carpet to be made in a cut or loop pile and if you want to add carving or embossing.
Step 3: Once you decide if you want your rug or carpet to be made in wool, viscose, tensel or silk, select the colours from a selection of our 1200 colour poms or send us a cutting from samples you wish to colour match.
Step 4: Once you have signed off on the design, materials, colours and size requirements we always offer to present you a visual of how the finished article will look.
Step 5: The finished article will be photographed before packing and shipping to ensure it is exactly to order. We ship via air or sea depending on the urgency.
Step 6: Once we receive our rug in our warehouse, you can collect it or have it delivered it to your desired address. A white glove service is also available at an additional charge.
