Usually the orders will be available from 3 days to 3 weeks, unless shipped from countries requiring custom clearance in Malta.

Please see return policy page. 

Presently shipping addresses cannot be changed.

Presently tracking is available only for some items, and generally we do not provide tracking.

Contact us via email, telephone , facebook or WhatsApp during office hours.

You can contact us via email, with the original confirmation email of the order. 

For other countries than Malta, contact us prior to ordering.

Each carpet is packed separately.